A woman and a young girl sitting at a white table, looking at a laptop and a notebook, with a bowl of peaches nearby. The woman is wearing glasses and a striped shirt, and the girl has a patterned shirt. There are framed artworks on the wall behind them.

When Childcare Falls Through,
Your Employees Have Backup.

Star Harbor Care provides professionally coordinated, in-home backup childcare for working families—giving employees dependable support when regular care is unavailable and employers a benefit that works when it matters.

Talk With Our Employer Team
Local care. Employer-ready support. Serving Dallas–Fort Worth.

Childcare Disruptions Become Workday Disruptions.

A school closure. A sick caregiver. A daycare cancellation. These are ordinary parts of family life—but for working parents, they can derail an entire workday with little warning.

Star Harbor gives employees another option. When regular childcare falls through, families can turn to professionally coordinated, in-home backup care instead of navigating the disruption alone.

For employers, that means practical support at exactly the moment employees need it most.

When regular care falls through
  • School & daycare closures
  • Nanny or caregiver cancellations
  • Unexpected schedule changes
  • Gaps between regular care arrangements
  • Last-minute childcare needs
Family working at a dining table with laptops and tablets, woman holding a toddler, in a bright home interior.

A Benefit That Shows Up When It Matters.

The value of backup childcare is felt in the moments employees have the fewest options.

Star Harbor gives working parents a dependable place to turn when regular care is unavailable—while giving employers a practical way to support the people behind their workforce.

For your employees
  • A trusted backup when regular childcare falls through
  • In-home care that comes to the family
  • A real team coordinating the details
For your organization
  • A meaningful benefit for working parents
  • Professional care coordination without adding to HR's workload
  • A more family-supportive employee experience

Because the best benefits aren’t simply offered. They’re there when employees actually need them.

A woman and a young boy sitting at a desk together, smiling and looking at a computer screen. The desk has colorful markers, paper, and a vase of pink and white flowers nearby.

The Star Harbor Standard

Backup childcare asks employers to place significant trust in the partner they recommend to their people. We take that responsibility seriously.

Star Harbor combines professional caregiver standards with hands-on, local coordination—giving employers a childcare partner that stays involved before, during, and after care.

01
Professionally Vetted Caregivers
Caregivers are background-checked, reference-checked, and selected to Star Harbor standards.
02
W-2 Caregiver Team
Our caregivers are employees—not an open marketplace of independent providers.
03
Hands-On Coordination
A real team manages caregiver matching, communication, and the details surrounding each assignment.
04
Local Accountability
We are based in the communities we serve, with a team that remains accountable for the care experience.

One standard of care—from the first request to the final check-in.

From Employer Benefit to Care at Home

1

Build Your Program

We work with your team to understand your workforce, coverage needs, and how Star Harbor fits within your existing benefits.

→
2

Employees Request Care

When regular childcare falls through, eligible employees contact Star Harbor. Our team coordinates a vetted caregiver based on the family's needs and availability.

→
3

Star Harbor Coordinates Care

From caregiver coordination and family communication to support throughout the assignment, Star Harbor manages the details from start to finish.

Simple for HR. Personal for families. Professionally managed by Star Harbor.

Give Working Parents a Better Backup Plan.

Bring dependable, professionally coordinated backup childcare to the families behind your workforce.

Talk With Our Employer Team