Family Care Readiness™
Safety works both ways.
Every caregiver is carefully screened.
Every new family is verified.
Because creating safer care starts with knowing and preparing both sides of the relationship.
is screened.
is verified.
is prepared.
Because our caregivers are someone’s family, too.
Caregivers enter your home and care for your children. We believe they deserve the same consideration in return.
For Caregivers: Knowing we’ve taken steps to understand where they’re going helps them feel safer and more confident on every visit.
For Families: Better information helps us match the right caregiver, prepare for your unique needs, and provide more thoughtful care from day one.
WHAT IS FAMILY CARE READINESS?
Family Care Readiness is our standard process for preparing and verifying every new family before their first Star Harbor visit.
It takes just a few minutes to complete and must be finished before care can be scheduled.
Your information is secure
We use industry-standard security practices to protect your data. Your information is used only for the purpose of providing safe, high-quality care.
Our 5-Step Family Care Readiness™ Process
Know Your
Family
Tell us about your children, routines, care needs, and emergency contacts.
Secure Identity
Verification
Complete a brief, secure identity verification as part of becoming Star Harbor Family Ready.
Home & Safety
Profile
Share important details about your household, environment, pets, and anything a caregiver should know.
Star Harbor
Review
Our care team reviews your information to ensure a safe and successful first visit.
Family Care
Ready
You’re all set! You can now request care with confidence knowing both sides are prepared.
Step 1: Complete Your Family Profile
Tell us about your children, routines, emergency contacts, home environment, and care preferences.
Complete Family ProfileStep 2: Complete Family Safety & Readiness
Review important home-safety expectations, caregiver readiness requirements, and what happens before your first booking.
Family Safety & ReadinessCompleting these steps prepares your family to request care. All bookings remain subject to caregiver availability and written confirmation.
The Star Harbor Standard™
Our standard for how we select, screen,
prepare, and support the caregivers
entering your home.
The Star Harbor Family
Care Readiness™
Our standard for preparing and verifying
the families and homes our caregivers
enter.