Care for the plans you make. And the ones that change.
From a night you've been planning for weeks to a caregiver cancellation this morning, Star Harbor is here when your family needs an extra hand.
Every Star Harbor family is verified.
No exceptions for first-time families—even when care is needed today.
We carefully verify the caregivers we send into your home. We take the same responsibility seriously when sending a caregiver into yours. Before a first assignment, every new family completes Star Harbor Family Care Readiness™.
Family Care
Profile
Tell us about your children, routines, care needs, and emergency contacts.
Secure Identity
Verification
Complete a brief, secure identity verification as part of becoming Star Harbor Family Ready.
Home & Safety
Profile
Share important details about your household, environment, pets, and anything a caregiver should know.
Star Harbor
Review
Our care team reviews your information to ensure a safe and successful first visit.
Family Care
Ready
You’re all set! You can now request care with confidence knowing both sides are prepared.
Need care today?
Same-day requests are welcome, but first-time verification is never skipped. Care begins only after required onboarding is completed and is subject to caregiver availability.
Safety works both ways.
We hold our caregivers to the highest standards—and we hold ourselves to the same when welcoming them into your home.
Every caregiver
is screened.
Comprehensive background checks, reference checks, training, and ongoing quality reviews.
Every new family
is verified.
Star Harbor Family Care Readiness™ helps ensure a safe, respectful environment for everyone.
Every first visit
is prepared.
We match the right caregiver with the right information for peace of mind from day one.
Peace of mind.
Every time.
Because when both sides are verified and prepared, great care can happen.